FLSHOTS Pro-Tip #4:
When dealing with twins, triplets, etc. and creating new records in Florida SHOTS, it is very important to set the birth event outcome and birth order first. If this is not set and saved prior to creating the next sibling's record, the records may automatically merge together, typically due to similar names and other demographic details.
If this has happened, the issue should be reported by contacting the helpdesk at 877-888-7468 as soon as possible. Do not try to make any further corrections in an attempt at fixing the record as un-merging them will lose these updates.